As you might already know, BTS held their North American tour, the 'Highlight Tour' in San Francisco, Houston, Atlanta and Toronto last month. But instead of an amazing experience by all concertgoers, many ARMYs were in an uproar over poor management by the organizers, TGM Events.

There were several issues at every concert in all four cities, and TGM Events' Nadia has released a five page 'Statement of Clarification', uploaded in the form of images on their official Facebook page.

But this official statement does not appear to be fulfilling its original intention. Concertgoers are saying her explanation is filled with excuses and blaming of others, rather than a proper apology and admitting to a lack of planning and preparation.

What are your thoughts?